Frequently Asked Questions
Everything you need to know about bringing CAFUNĒ into your home.
What materials are used in CAFUNĒ home products?
We prioritize sustainable, high-quality materials including OEKO-TEX certified linens, FSC-certified hardwoods, and handcrafted ceramics designed for durability and comfort.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service will contact you within 48 hours to schedule a specific delivery window.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination and item weight.
How do I care for my CAFUNĒ textiles?
Most of our linens and throws are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the natural fibers and integrity of the fabric.
Are your products covered by a warranty?
Yes, all furniture pieces come with a limited 1-year warranty covering manufacturing defects. Please contact our support team with your order number to initiate a claim.